Abstract

Implementation Distance Learning (DL) lecture at High School of Police Science namely Sekolah Tinggi Ilmu Kepolisian (STIK-PTIK) consisted of 32 Polisi Daerah (POLDA) in lecture Distance Learning (DL) throughout Indonesia. System bandwidth management using the method of simple queue, the simple queue is lacking both in bandwidth allocation. Optimization against computer networks in improving Quality of Service (QoS) using the method Per Connection Queue (PCQ) Queue Tree with four classes to model. Scale model of a priority bandwidth specifically as a model of optimization of computer networks with an average percentage of delay of 6.01%, packet loss decreased 0.26%, jitter of 13.56% and increased throughput became of 9.5%. The research is supported by the level of satisfaction by CSI towards PJJ / DL students, the methods of customer satisfaction index with the service quality (Servqual) questionnaire as against with levels of satisfaction the use of DL student participants with the result satisfaction levels of 74%.
 
Keywords:         hierarchical token bucket, per connection queue, queue tree, QoS parameters.